Article 11 (To be continued for the next meeting)

A requestfor information shall be made in writing with its detailed descriptions about the requested information and its forms to be addressed to public institutions.

Procedures and formalities for requesting information shall be determined as follows:

1. Formalities for requesting for information:

- Name, sex, age, nationality, occupation;

- Current address andelectronic address(if any);

- List of detailed information to be requested.

2. Applicant who has no ability to fill out application forms by him/herself due to illiteracy or disability may make a requestfor information orally. Officials in charge of informationwho received such a request shallgratuitouslyassist in writing information upon request accordingly and note his/her name in a certified copy andapplicant’sreceipt.

3. Applicant may submit a written request for information directly or via its authorized representative to officials of public institution or officials in charge of information, or may send it by post or by email to public institutions possessingthat information.

4. Officials of public institutions or officialsin charge of information who received a request for information shall duly register and issue receipts to the applicant;

5. Applicantshall take receipts from the officialsof public institution or officials in charge of information rightafter filing application forms. Forthosemaking requests for information by post or by email,receipts shall be issued based on the type of means of the request.

6. Officials of public institution whoreceived a request for information shall forward such a request to officials in charge of informationwithin 24 (twenty four) hours of working days.

7. In the event that a request for information is wrongly addressed to competent institutions possessing information, officials in charge of information shall return such a request to the applicant as soon as possible and shall give more information as much as possible about the public institutions holding the requested information.

All Comments:
Uth Sophea
Recommendation: 1) The requesting information format is complicated, therefore, the request for information should be made anonymously. It is requested to remove “occupation of the information demander” from the requesting information format due to the fact that their occupations are sometimes irregular. One of many reasons is that giving the name of the claimer in the form could result in self-sensitivity and pressure on the information requester, leading them to refrain from making their request. 2) The information requesting form shall be available on website of each public institution, as well as in a convenient location at the commune/Sangkat council. The public and all who wish to request information in general should be educated on how fill out the form via radio and TV program, as well as by the information provider at the information release office. 3) The information request should also be able to be filled out and submitted online.Barnypok



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