CHAPTER III-PROCEDURES OF REQUESTING AND PROVIDING INFORMATION-Article 14
Public institutions shall provide information to applicant as follows:
1. To provide information to the applicant within15 (fifteen) working days, starting from the date of receivingan official response from the applicant, mentioning his/her agreement on service fees, as specified in Article 13 of this Law;
2. In the event that the provision of information cannot be done within the duration as described inthe above item 1, public institutions may continue such delay for a period of no longer than 40 (forty) working days, by giving the reasons in writing of such delay back to the applicant.
All Comments:Uth Sophea firstname.lastname@example.org 1) The information should be released within seven working days, starting from the date an official agreement of the applicant over the service fees—copying fees is receiving. It needs to be quick in responding because the demanders may need the information for emergency use.
2) In case the information can be not released within the aforementioned duration, the delay should be changed longer than 20 working days. Additionally, the applicant should be given the reason of such delay in writing.